This quick video provides some tips on how to console other people who are experiencing tremendous pain, loss or grief.
This video summarizes the gist of what Jacob Ham thinks it takes for an organization to become trauma-informed.
In this video, Jacob Ham talks about his favourite metaphor for trauma. He uses this with nearly all of his trauma patients during therapy. It’s a great way to depersonalize trauma reactions and make sense of them in a way that doesn’t leave a person feeling too bad about why they react the way they …
The art of diplomacy is vital if we are to get better at managing our relationships, our friendships and our working lives. None of us is born knowing how to be diplomatic, but the skill can be learnt – and should be to make life more gracious and efficient.