ARC4PTSD Founder – Michelle New

Working with trauma survivors is enormously rewarding. Providing good resources and support that leads to positive outcomes fosters a sense of accomplishment. I have been inspired by our clients and appreciate the ability to take different perspectives on their own challenges as a result. I have noted positive changes in goals or priorities, increased hopefulness, and greater resilience. 

Some may say I’m a fighter having been diagnosed with multiple illnesses, but they have made me who I am today and I’m proud of them. My life events have given me the skills I have needed to be doing what I am today.

In 2011, I was finally diagnosed with complex PTSD (Multiple Traumas) caused by events that occurred from the age of 6 to 35. I have also had two bleeds on my brain which, in hindsight have helped me understand that the cognitive issues I have had most of my adult life were for a reason and I was not imagining it. I have also been challenged by a number of medical issues; 

  • Fibromyalgia (a chronic pain and auto-immune condition)
  • Stage 3 Cancer (survivor since 2015)
  • Spinal Fusion-One too many falls off my beloved horse


I refrain from calling myself a “Victim”; I prefer “Survivor” or “a Resilient Bugger”.


With a background in corporate management, travelling internationally, sourcing products, working the raw materials and currency trends, negotiating contracts and managing a team of buyers, it was very difficult for me to stop. I was so used to running on the rat wheel for 70+hours per week and I never had time to look back or open the “Pandora’s Box” of my past and just process. Now my body dictates when I can and can’t work.

So what was the turning point for me to seek help? I get asked this a lot

I was forced into full-time retirement at the age of 43, far too young in my mind. I woke up one morning paralysed in both arms, I was taken to the hospital and underwent a myriad of testing only to be told it was “psychosomatic” (basically in my head). This was my body saying “you haven’t been listening” and “you have been through too much trauma” and you haven’t dealt with any of it. I knew that I needed some time to heal and get to a place where I was well enough to look at some type of working again.

Then, 5 years later sitting on the PTSD ward of the St John Of God Hospital in North Richmond (Xavier Ward), a  dedicated ward for PTSD patients I was slowly moving forward. I was understanding more about PTSD and underwent CBT and DBT therapy followed by an intensive closed program (again the only civilian). I was among Military and First Responders and usually the only civilian on each visit. I had no idea how long it would take and if I would ever return to some kind of “normal life”, but what is normal? I needed to find this out.

Mental Health and PTSD are different for everyone. The one common denominator is that PTSD can happen to anyone, it doesn’t discriminate. I got to thinking that if you take away the uniforms, we are all simply people, people who have experienced one or more traumatic experiences in life. As I sat on the ward one weekend and listened to people saying they had no support outside of hospital and it got me thinking…. what is there for me when I leave? The answer was not much at all. I didn’t fit into any “box” and no label was long enough so I had two choices 1) Do something or 2) Do nothing.

ARC4PTSD was born, this was when the seed was sewn and the wheels started turning. I feel truly blessed to be doing the work I’m doing and to have met some truly inspiring, brave and kind souls. Now I’m a living, breathing full-time mental health advocate, keynote speaker, life coach and educator. Now with over 25 years living and managing complex PTSD, I have an assorted chocolate box of “Lived Experiences” I draw on and that has helped me to help others and is a skill that is more invaluable than most think.

Lived Experience
I have had many curve balls thrown my way and even though they were for the most part extremely traumatic events; they have shaped me to be the person I am today, doing what I am passionate about. I have not thought of myself as a victim for a long time now I see myself as a survivor. If I had not have been through what I have and survived, I would not have learnt and developed skills that set me up for a challenging and fulfilling career. 

I have experienced: torture, deprivation of liberty,physical & mental abuse, child and adult sexual assault, severe domestic violence, and simply being in the wrong place at the wrong time.

I put everyone into one of 3 categories in the instance of a traumatic event unfolding:

  1. The Doer/Helper (Fight)
  2. The Watch/Don’t get involved (Flight)
  3. Your frozen and wish you could help but don’t know what to do.(Freeze)

If you’re wondering, I fit into the first category.

My lived experience in the corporate sector and my personal life experiences allow me to say “I understand and know what you’re going through”; having said that everyone processes trauma differently. I am focused on Trauma Sensitive Mental Health Community Advocacy and in the workplace. I look forward to meeting and educating as many people as I can to help erase any stigma and grow awareness of Post Traumatic Stress.

#you are not alone
#ptsd can happen to anyone

I hope this website helps many. 

Call Now Button